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From The Box Office Reviews

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Overall Rating

4.5
11 Reviews
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About From The Box Office

"FromTheBoxOffice.com" is a STAR regulated ticket agent that sells tickets for a wide selection of West End theatre shows and UK attractions. They handle bookings in a polite and courteous manner, giving the highest standards of professional service. They offer a variety of ticket delivery methods. Customers can choose to receive their tickets by post, or they can collect them in person at the venue's ticket office up to 45 minutes prior to the event. They also offer a gift card service. The gift card can be used as full or part payment for any tickets available on, or any bookings made through, From The Box Office's website. If an event is cancelled and the event organiser enables and authorises refunds, they refund at least the face value of the ticket. Each venue has its own restrictions regarding cancellations and refunds. Some venues run a no cancellations or refunds policy, others may charge a fee. Some only allow changes depending on circumstances. In the event that a customer needs to request an exchange, they should do so no less than 48 hours before the performance they have booked is due to take place. If a customer needs to change details on their booking, they should contact From The Box Office.

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From The Box Office Customer Reviews (11)

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Natasja Dam
Natasja Dam
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Feb 13, 2023
Nicole Bayer
Nicole Bayer
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Feb 13, 2023
Bernadette Plaisance
Bernadette Plaisance
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Feb 12, 2023
Barbara Jowers
Barbara Jowers
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Feb 12, 2023
Lirienne Roux
Lirienne Roux
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Feb 12, 2023
David Vincent
David Vincent
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Feb 12, 2023
Candice Pfaff
Candice Pfaff
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Feb 11, 2023
Lea Nussbaum
Lea Nussbaum
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Feb 11, 2023
Corey Winter
Corey Winter
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Feb 11, 2023
Elizabeth Reece
Elizabeth Reece
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Feb 10, 2023

From The Box Office Customer’s Q&A

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From The Box Office FAQs

FAQ

What are some popular shows available on FromTheBoxOffice.com?

Here are some popular shows available on FromTheBoxOffice.com:

  • Dr. Strangelove: BAFTA-winner Steve Coogan stars in the world premiere.
  • The Devil Wears Prada: The unmissable stage adaptation of the iconic film.
  • An Enemy of the People: Matt Smith is brilliant in this blistering production.
  • A View From The Bridge: BAFTA-winner Dominic West stars in Arthur Miller's explosive drama.
  • Macbeth: New dates added due to demand.
  • Fawlty Towers - The Play: The iconic sitcom comes to London's West End.
  • Kiss Me, Kate: The musical comedy of the summer opens in June.
  • Player Kings: Opens in April for 12 weeks only.
  • Harry Clarke: Emmy Award-winner Billy Crudup makes his West End debut.
  • Next To Normal: The Pulitzer and Tony Award-winning smash-hit.
  • Torvill & Dean 2025 Tour: Torvill & Dean: Our Last Dance.
  • Hadestown: Achingly beautiful and boldly original. Flawless.
  • MJ The Musical: New tickets released due to demand.
  • Cruel Intentions: The 90’s Musical: Thrilling. Dark, rollicking and stylish.
  • Opening Night: Sheridan Smith returns to the stage.
  • Bronco Billy
  • Hamilton: The unmissable, multi-award winning smash-hit.
  • Back To The Future: The Musical
  • Everybody's Talking About Jamie: Opening in February following a sold-out UK tour and award-winning film.
  • Guys & Dolls: A night of incredible music and unforgettable characters.
  • Instructions for a Teenage Armageddon: With Bridgerton star Charithra Chandran.
  • The Motive and the Cue: Don't miss final performances of the Olivier-nominated hit.
  • A Mirror: Starring Jonny Lee Miller and Tanya Reynolds.
  • For Black Boys...: The unmissable hit returns for just 9 weeks.
  • Red Pitch: Don't miss the strictly limited run from 15 March.
  • Long Day's Journey Into Night: With a multi-award winning cast.
  • The Play That Goes Wrong: A side-splitting slapstick comedy show.
  • The Mousetrap: Step into a world of suspense and mystery.
  • Witness for the Prosecution: Agatha Christie’s gripping story.
  • Globe Story and Guided Tours: Explore the iconic Globe Theatre.
  • The Taming of the Shrew
  • Much Ado About Nothing
  • Machinal: Based on a true crime story.
  • The Merchant of Venice 1936: Starring Tracy-Ann Oberman.
  • The Government Inspector
  • Power of Sail
  • Rough Magic
  • Princess Essex
  • The Comedy of Errors
  • Antony and Cleopatra
  • Richard III
FAQ

About fromtheboxoffice.com Prices and Cost?

FromTheBoxOffice is a platform for booking tickets for various events. It offers tickets to cabaret & variety shows, comedy shows, family events, musicals, plays, ballet & dance, opera, museums, galleries, attractions, theme parks, and sports games. The tickets are processed at the venue's box office in real time. The site offers free delivery in the UK and does not have hidden fees. However, some users have reported that the tickets were more expensive than buying direct and also had worse seats. There is no option to cancel once booked. The site is a member of Secure Tickets from Authorized Retailers (STAR), ensuring that their tickets are legit and not fake. Despite some drawbacks, 95% of customers said they would buy again at FromTheBoxOffice, which speaks to excellent service and ease of use. The site also allows users to see reviews from people that have already gone to the shows, which can be quite helpful if you need an idea of the different shows and what to expect. Please note that all prices displayed are inclusive of legally applicable VAT and any per ticket booking fees. The prices are displayed in this way in line with current STAR regulations, so that the price customers see when selecting tickets is the price that they pay for tickets, rather than advertising a lower price and then adding unexpected fees at the checkout.

FAQ

What are the most popular shows on FromTheBoxOffice?

The most popular shows on FromTheBoxOffice include Hamilton, Mrs. Doubtfire, Wicked, SIX The Musical, Disney's The Lion King, The Phantom of the Opera, MAMMA MIA!, Les Miserables, The Book of Mormon, Frozen the Musical, Moulin Rouge! The Musical, Back To The Future: The Musical, MJ The Musical, TINA - The Tina Turner Musical, and Harry Potter and the Cursed Child. Other notable shows are Sister Act, Mind Mangler: Member of the Tragic Circle, The Play That Goes Wrong, Matilda The Musical, Dr. Strangelove, Hadestown, Stranger Things: The First Shadow, The Mousetrap, Cabaret, and Hello, Dolly!. Please note that the popularity of shows can change over time.

FAQ

How can I contact customer support at FromTheBoxOffice?

To contact customer support at FromTheBoxOffice, there are several methods available. An email can be sent to info@fromtheboxoffice.com or customerservices@ingresso.co.uk. Alternatively, a call can be made to the phone number +44 (0)2890 313 022 or 0333 023 1550 between 9am and 5pm UK time. For postal correspondence, the address is Ingresso Metro Building, 1 Butterwick, London W6 8DL. For general inquiries, there is a form on their website under the heading of "Other Enquiries".

FAQ

About fromtheboxoffice.com Popular Products and Services?

FromTheBoxOffice.com is a one-stop-shop for booking tickets. Over 7.5 million tickets have been sold over their network. They offer tickets to a wide range of events including cabaret & variety shows, comedy shows, family events, musicals, plays, ballet & dance, opera, museums, galleries, attractions, theme parks and sports games and events. Customers can book directly into the venue, book up to the last minute and view their seats before buying tickets. They also offer an opportunity to sign up to receive exclusives and special offers for certain events on their site. They are members of STAR (Secure Tickets from Authorised Retailers) which provides a high standard of professional service. However, there is no set policy when it comes to cancellations or refunds. Each venue has its restrictions regarding cancellations and refunds. Some venues have a strict no cancellations or refunds policy, whereas other venues allow changes depending on circumstances or charge a fee for cancellations or refunds. The policies vary from venue to venue.

FAQ

What are the most popular shows on FromTheBoxOffice.com?

The most popular shows on FromTheBoxOffice.com include Hamilton, Mrs. Doubtfire, Wicked, SIX The Musical, Disney's The Lion King, The Phantom of the Opera, MAMMA MIA!, Les Miserables, The Book of Mormon, Frozen the Musical, Moulin Rouge! The Musical, Back To The Future: The Musical, MJ The Musical, TINA - The Tina Turner Musical, Harry Potter and the Cursed Child, Sister Act, Mind Mangler: Member of the Tragic Circle, The Play That Goes Wrong, Matilda The Musical, Dr. Strangelove, Hadestown, Stranger Things: The First Shadow, The Mousetrap, Cabaret, Magic Mike Live, Hello, Dolly!, Opening Night, Fawlty Towers - The Play, The Hills of California, Standing at the Sky's Edge, and Long Day's Journey Into Night. These shows are listed as the most popular on the website.

FAQ

What payment methods does fromtheboxoffice.com accept?

FromTheBoxOffice accepts Gift Cards as full or part payment for any tickets available on their website. The Gift Card code can be entered into the "USE A PROMO CODE OR GIFT CARD" field on the Checkout. However, the Gift Card cannot be used to purchase another Gift Card. In addition, the full value of any unused funds remaining on the Gift Card must be exhausted before another payment method will be accepted in respect of the remaining value of the transaction. It's also noted that the Gift Card is valid for twelve months from the date of activation. If there are any changes needed on the booking, it's advised to contact FromTheBoxOffice directly.

FAQ

fromtheboxoffice.com Return Policy?

FromTheBoxOffice.com does not have a set policy when it comes to cancellations or refunds. Each venue has its own restrictions regarding cancellations and refunds. Some venues have a strict no cancellations or refunds policy, whereas other venues allow changes depending on circumstances or charge a fee for cancellations or refunds. The policies vary from venue to venue and are listed in the Terms and Conditions on the bottom of the page of the event that you are purchasing tickets for. As for the shipping policy, it was noticed that most ticket sites will have hidden fees or extra service charges, but for this event FromTheBoxOffice.com there were no fees for the tickets or shipping cost.

FAQ

What is the shipping time for FromTheBoxOffice.com?

Tickets from FromTheBoxOffice.com are dispatched by standard post as soon as possible. Usually, tickets are received 3 working days after booking. If tickets are not received 72 hours before the performance, it is advised to contact them. For those who have chosen the option of From The Box Office Collection, tickets can be collected in person at the venue's ticket office up to 45 minutes prior to the event. Please note that some venues do not generate tickets earlier than the date of the event. In order to pick up the tickets, a valid photo ID, the credit card used to purchase the tickets, and the booking reference number may be required.

FAQ

Where and when do I collect my tickets from From The Box Office if I have chosen from the box office collection?

Please collect your tickets in person at the venue's ticket office up to 45 minutes prior to the event. This is the same address where the event will take place. If you have any questions, please contact From The Box Office.

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